Frequently Asked Questions
How to shop
Do I need an account to request a quote?
Not at all, You can request as a Guest
I have forgotten my password: what should I do?
Please use forget my password option right beneath the login form, you will receive a password reset link via email
How do I place an order on your site?
Please go to CATALOG page and add items to Quote List and just hit the request a quote button top right corner and proceed.
Where can I find nutrition details of the product?
Please visit the product page and scroll down until you find Nutrition Fats tab found, Every product has Nutrition data table
Can I place an request over the phone?
Yes, our customer support team available via phone during office ours.
Can I cancel my request or make changes to it?
Please call our customer support agent, he/she’ll help you
Pricing & payment
Which currencies can I shop in?
We support all major currencies including USD, GBP, Euro and our local Currency LKR. Please contact our support agent for more details.
What payment methods do you accept?
- Bank/Wire transfer
- Western Union
- Online payment through our Payhere powered payment gateway